About Us Family-Owned, Community-Focused, and Roof-Ready

Company History

In early 2017, Billy Hargrove and Mae Hargrove O’Brien had a vision to start their own roofing & construction company. After being employed in the different industries of Architecture + Construction + Academia for numerous years, the siblings knew if they could join forces, they could create something needed and genuine for clients all over.

Billy and Mae, wanted to create a lasting company built on family first, followed by core values. In August of 2017, their dream came to fruition and Hargrove Roofing was born. Hargrove Roofing started with the hope of changing the perception of how roofing companies should be viewed. Their staff strives on the principles of accountability, transparency, and over the top communication during the entire process.

The goal is to give the customer complete satisfaction throughout the course of the job … And the only way this can happen is communication. This leads to Hargrove Roofing’s mission statement: “Good Communication Leads to Great Quality”

Hargrove Roofing has built their success on providing what they promise and owning their work. By combining the above morals with their years of construction and roofing experience, the customer is assured a top-of-the-line final product for their home or business.

The customer’s experience for Hargrove Roofing is the company’s number one priority. Every customer has a dedicated team which is clearly defined at the beginning of the project.

Residential Clients :

Insurance companies can be tedious to deal with, but Hargrove Roofing’s knowledgeable staff will walk you, the customer, through each step of the process.
A sales representative will meet your insurance adjuster at your home, free of charge, to review and discuss all potential damage claims. From first contact to the final inspection, Hargrove’s team will be there to support you through the entire roofing process.

Hargrove Roofing would love to be your local partner who can give you peace of mind as you go through the roofing process. Before deciding on your roofing needs, please reach out to Hargrove by phone or email which can be found on our Contact Page.

Hargrove looks forward to hearing from you and hopes they can make you feel a part of the Hargrove Roofing Family.

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why choose hargrove roofing

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Family Ties
As a family, we know the importance of having a good roof over your head, and that is why at Hargrove Roofing we always put family first.
Organization & Execution
We take quality control to the highest degree. We prioritize creating positive work environments and invest in them to ensure long-term stability, so we can continue thriving for many years without high turnover.

Available 24/7 for Emergencies
Hargrove Roofing offers 24-hour services for your convenience and peace of mind! From leaks to hailstorm damage, our certified roofers are available 24/7 for all your roofing emergencies.
Constant Communication
Communication leads to great quality, and we'll stay in constant contact with you providing updates even when there are no updates.

The Team That’s Got You Covered!

Your Dedicated Roofing Professionals

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Family Ties

The origin of Hargrove Roofing is one of a family that, despite heading down different paths, always came back together. Initially, the Hargrove brothers’ aspirations were more musically inclined, forming a band in 2003 that went on a national tour. However, Billy couldn’t balance the rock star life while attending architectural school, and focused on completing his schooling. Clyde continued with the band — renamed as The Terms — but in 2007 was in a car wreck that required a year of recovery.

In 2009, they worked together at the Commander’s Palace restaurant, but Clyde left to become a U.S. Marine and graduated in 2010 while Billy remained at the restaurant. A year later, the brothers reunited and jumped back in to the world of music, this time as the band “Super Water Sympathy aka Hydrogen Cloud.” History repeated itself, however, when Billy stepped away to earn his architecture license and work at a local firm. Meanwhile, Mae graduated from Louisiana State University in 2017 and moved to Midland, Texas, where she worked as a kindergarten teacher.

Clyde found success as a songwriter with Warner Bros. Publishing, but like his brother, was drawn to construction and started working for a roofing company, and in 2017, founded Hargrove Roofing.

Following the passing of their father in 2018, Billy, along with Mae, joined Clyde in roofing. With Billy’s architectural background and Clyde’s firsthand knowledge of the roofing industry, the company began building strong roofs and relationships throughout Louisiana. “I use my architecture background and design books for larger commercial roofing clients and this really helps set us apart in our industry,” said Billy.

Growing up under the same roof gave the Hargrove siblings the practice they needed to work together at a roofing company, and they soon expanded into other cities and states, with Mae, the company's COO, located in Houston.

Constant Communication is Key

So how does a company grow from one location to several? Billy says the secret to their success is communication.

“Communication leads to great quality,” Billy said. “I always say, ‘Update the client to let them know that there is no update if that is the case.’ If we upset the client from too much communication, then that is a great problem!”

This philosophy is the thread found throughout Hargrove Roofing’s operations. The company has an eight-point document explaining to clients what to expect and what they can do to make the process smoother, such as moving vehicles from driveways.
“We let them know we are a 97% company, meaning 97% of customers will not have any issues after our install,” Billy said. “We tell them if you are in the 3%, don’t worry, you didn’t hire us because we are perfect, you are hiring us because we are going to always come back and take care of you.”

Communication played a key role this past hurricane seasons when Hurricane Ida devastated Louisiana. Resources were already stretched thin and logistics became a nightmare, causing six- to eight-hour job days to become 16-hour days. However, whether it was setting up DIY shower stalls in their offices to ensure workers could freshen up, or working with suppliers like Beacon Building Products, Hargrove Roofing was ready to respond to the crisis.

“Supplies are a huge problem,” Billy said. “Luckily, we had extra materials prior to storm, but not quite enough. Our suppliers have been a huge help jumping through fires to get us more materials on the fly. It’s always cutting it close and we have had to get creative to get some of these clients water tight.”

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“You won’t be disappointed!”
Can’t say enough great things about George and Hargrove. They worked within my budget and George went above and beyond to take care of us. Knowledgeable, professional, and very good to work with! The crew worked efficiently, safely, and they cleaned up the work area after the job quite well. The roof is beautiful. Seamless and easy transaction from start to finish. I HIGHLY recommend Hargrove! You won’t be disappointed!

- Joye R.
“... I couldn't be more satisfied with the experience”
I recently had the pleasure of working with Zach Holm, and I couldn't be more satisfied with the experience. Zach's extensive knowledge of working with insurance companies made the entire process seamless and stress-free. He took the time to explain every step and ensured that all documentation was handled efficiently.

What truly stood out was Zach's impeccable attention to detail. He meticulously inspected every aspect of the roofing project, ensuring that nothing was overlooked. His commitment to quality and precision was evident in the final result, which exceeded my expectations.

Moreover, Zach's customer service was outstanding. He was always available to answer questions, provide updates, and address any concerns I had. His friendly and professional demeanor made the entire experience pleasant and reassuring. I highly recommend Zach Holm and for anyone in need of roofing services. His expertise and dedication to customer satisfaction are truly commendable.

- Paige
“Highly recommend!”
I had a fantastic experience with this business! The service was top-notch, and the Zach was incredibly friendly and helpful. I love how they went above and beyond to make sure I was satisfied. Highly recommend!

- Jolee G.
“He truly went above and beyond to ensure I was satisfied with the work.”
I recently had the pleasure of working with Zach Holm, a roofing consultant, and I can't say enough good things about him. From start to finish, Zach was professional, courteous, and highly skilled. He provided a thorough assessment of my roofing needs and offered a competitive quote. Throughout the project, Zach was always available to answer my questions and made sure everything was running smoothly. The work was completed on time and with great attention to detail. The quality of the materials used and the craftsmanship were top-notch. I highly recommend Zach Holm to anyone in need of roofing services. He truly went above and beyond to ensure I was satisfied with the work.

- Harlie E.
“Thank you Hargrove!!!”
My new roof was installed last Tuesday. Dylon stayed in constant contact with about the status. Overall, communication was great! They arrived on time and finished earlier than expected. Roof looks great! We shall see how it holds up to Texas hurricanes, fingers. Thank you Hargrove!!!

- Nikki
“I HIGHLY recommend Hargrove! You won’t be disappointed!”
Can’t say enough great things about Dylon and Hargrove. Dylon went above and beyond to take care of us. Dylon is very polite, and easy to work with. He worked wonderfully with the insurance company for us. He is Knowledgeable, professional, and very good to work with! The crew worked efficiently, safely, and they cleaned up the work area after the job quite well. The roof is beautiful. Seamless and easy transaction from start to finish. I HIGHLY recommend Hargrove! You won’t be disappointed!

- Dawn B.
“If your home is in need of a roof, look no further Hargrove Roofing has you covered.”
Hargrove Roofing Houston, Texas did a great job from start to finish on replacing our roof. Pricing was great and we were treated like family by everyone involved from the roofing crew to the sales team. We had five bids and Hargrove beat them all. Financing is also available. Our contact person Shaina Gallegos was fantastic. If your home is in need of a roof, look no further Hargrove Roofing has you covered.

- Don S.
“Highly recommend Hargrove Roofing!”
Super professional team! Kingsley Nlemchi helped us from start to finish and when the crew came out they were done in only a few hours and had the whole area cleaned up as if nothing had changed. Highly recommend Hargrove Roofing!

- Jake N.

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Organization & Execution

As they expanded, Hargrove Roofing created a residential division for each location. Residential superintendents regularly stay updated on safety per workers’ compensation. Billy says despite Texas not requiring workers’ comp, the company prefers to use it to protect employees and clients. Similarly, all commercial superintendents are required to be OSHA certified.

Hargrove Roofing's clients include hospitals, which helped the company endure the COVID-19 pandemic.

Regarding staff, Hargrove Roofing has a companywide residential sales manager who goes to each branch and teaches them about residential roofing and sales. There is also a companywide residential president who goes to each branch and checks on safety, quality control and office systems and speaks to branch presidents.

Redundancies are in place to ensure quality control at each jobsite. Again, it’s about creating “good problems.”

“If we are doing four builds a week residentially, we make sure we have four project managers hired or more,” Billy said. “Many roofing companies have less project managers than the amount of builds they are doing. This leaves crews unattended and creates horrible quality control.

So while the Hargrove siblings may not be on a countrywide tour playing music, their roofing company continues to expand and has no intentions of slowing down.

“We work to create good environments and spend more money on it, so we are here for many years to come and don’t have turnover,” Billy said.

“It’s worth every penny to have more people hired keeping sites built correctly, and in turn, erases call-backs and bad word-of-mouth.”

Sales staff are equipped to do what they do best — sell. They are never involved in project management and are provided orderings, supplementing, collecting, and project managing. So-called “cap sheets” are used for residential jobs that show everything paid on that particular job so that commission amounts are well documented.

“In every city, the challenge is finding good sales reps that understand you have to actually work hard to make money. It’s much more difficult than one would imagine,” Billy said.

When employees are hired, they’re provided with health insurance and retirement. Sales contests are held that send people to destinations like the Bahamas and Colorado.

These strategies pay off for the roofing contractor, including earning opportunities to work with the Houston Astros on Minute Maid Park reroofing and repairs as well as on Houston Astros minor league team campuses. They also work on hospital campuses, which helped them weather the COVID-19 pandemic.

“Commercially, we were actually working on all hospital campuses, and hospitals need roofs at all times, that’s when we realized how advantageous it is to have medical clients,” Billy said.

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